Who we are…
Our Mission
At NAVIZEN, we believe in empowering businesses to reach their full potential. With decades of experience, our approachable and innovative team works hand-in-hand with clients to deliver practical, impactful solutions that drive growth and success.
Our Values
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Collaboration: We partner with you every step of the way.
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Innovation: We embrace change and deliver forward-thinking solutions.
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Integrity: We’re committed to transparency and trust.
Julie Richards
Executive Director
& Co-Founder
A seasoned professional in digital transformation and strategy, Julie brings a wealth of experience and hands-on expertise to every client engagement.
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Former Global Head of Creative & Digital at Novartis, driving 25% year-on-year growth across 30+ brands in 13 countries.
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Built a global team of 300+, implemented centralized content hubs saving 10%, and improved customer satisfaction (NPS 81+).
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Leverages storytelling and innovation to empower organisations with smarter, faster growth strategies.
Susan Cassidy
Executive Director
& Co-Founder
With a focus on strategy, marketing insights, and business development, Susan drivesNAVIZEN’s mission to deliver tailored, impactful solutions.
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20+ years leading global strategy, market research, and business insights at Novartis and Ipsos.
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Delivered 5% annual cost efficiencies, improved employee engagement by 10%, and implemented knowledge-sharing frameworks for scalable success.
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Focused on turning insights into actionable solutions, fostering alignment and long-term impact for organisations.